Let’s see how to fill the form located at /acsr. You don’t need to provide all of this info, but the threshold is pretty high, so if you don’t provide enough items you’ll see this rejection message: How to Fill the Account Recovery Form and Successfully Reset your Microsoft Password Note: wrong answers don’t matter, so don’t be afraid to add as much info as possible, even if you suspect it’s not correct.Īs you can see, it’s a pretty long list of items. Console Hardware ID for old and new consoles you’ve used with an Xbox account.Contacts and email subject lines for Outlook/Hotmail accounts.Contacts from Skype (first and last name, or account names).The email you used to sign up for Skype.Knowledge if the account has ever used Outlook/Hotmail, Skype, Xbox, or if you’ve purchased Microsoft software, products, or subscriptions.Previous passwords that were used with this account (as many as possible).The country or region where the account was first created.Another email address where the reset link is sent – it doesn’t have to be an email previously linked to the Microsoft account you are trying to recover. Account email, phone number, or Skype username.That’s info for the account you want to recover, of course: Here’s what info you have to provide in order to recover your Microsoft account. What Information You Need for Microsoft Account Recovery account balances or go directly to the Skype Web site (see Figure 511). If the answer is positive, in a few hours or days maximum you will get an account reset link to the email address you provided when you first filled out the form. Enter your old password enter your new password and.
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